Clear terms for real projects
These terms cover two things: using this website, and hiring CloudMyle to design, build, or run software for your business. They apply to every visitor, trial user, subscriber, and client.
Agreement to these terms
“CloudMyle”, “we”, “us” and “our” mean SMCLOUDMYLE LLP, a limited liability partnership registered in India, operating from Hyderabad, Telangana and trading as CloudMyle at cloudmyle.com.
By browsing this website, buying a template or subscription, starting a free trial, or signing a proposal for a project, you accept these terms. If you do not agree with any part of them, please stop using the website and do not engage our services. Where a signed proposal or written agreement covers the same topic as these terms, the proposal wins for that project.
Our services
CloudMyle builds custom websites, web applications, mobile apps, and ecommerce stores, and provides cloud and digital-marketing services. Every custom project is delivered under a written proposal or quote that sets out the scope, deliverables, timeline, and price for that specific engagement.
Alongside custom work, this website offers ready-made website templates and software subscriptions that you can buy directly online. Subscriptions start with a 7-day free trial so you can evaluate the product before paying.
Quotes and engagement
We prepare quotes after a scoping conversation, so the price you see reflects what you actually need rather than a generic rate card. A quote is fixed for the scope it describes: if that scope changes — new features, extra pages, a different platform — we re-quote the change in writing and agree it with you before the additional work proceeds. You will never be silently billed for scope creep.
Timelines in a quote or proposal are good-faith estimates. We plan realistically and hit our dates far more often than not, but estimates depend on prompt content, feedback, and approvals from your side (see section 7), and on third-party services outside our control.
Payments and refunds
For custom projects, payments follow the schedule in your proposal or invoice — typically an advance to book the engagement and milestone payments as work is delivered. Invoices are payable by the due date shown on them; we may pause work on accounts that are significantly overdue after telling you first.
Online checkout payments are processed by our bank's payment gateway. Your card and UPI details go directly to the gateway and never touch CloudMyle's servers.
Refunds are governed by our Refund Policy. In short: software subscriptions are fully refundable if you cancel within the 7-day trial, and custom development work is non-refundable once work begins — which is exactly why we run a consultation-first process, so you commit to a project only after the scope, price, and plan are clear.
Ownership of deliverables
On full payment, the project deliverables are 100% yours — the source code, design files, and any domain and hosting accounts we registered for you all transfer to your ownership and control.
This clause is what backs the “100% ownership” promise on our project pages. Once the final invoice for an engagement is paid, we hand over repositories, credentials, and account ownership so you are never locked in to us.
Two things stay with CloudMyle: pre-existing tools, code libraries, and know-how that we bring to every project. Where any of these are embedded in your deliverables, you get a licence to use them as part of the deliverables at no extra cost. We may also show completed work in our portfolio and case studies — if you would prefer we didn't, tell us in writing and we won't.
Support and warranties
Unless the proposal says otherwise, custom builds include 3 months of free bug-fix support after launch: if something we built doesn't work as specified, we fix it at no charge. New features, content changes, and issues caused by third parties or by changes made outside CloudMyle are quoted separately.
After the included support period, ongoing maintenance, monitoring, and feature work are available under a separate support agreement or retainer.
Beyond the commitments above and anything promised in your proposal, the website and our services are provided “as is” to the fullest extent permitted by law, and we make no other representations or warranties, express or implied, about them.
Your responsibilities
Projects move fast when both sides do their part. You agree to provide content, feedback, approvals, and access (to domains, hosting, or existing systems) reasonably promptly when we ask — delays on these inputs extend timelines and are not something we can absorb into a fixed quote.
You warrant that any content you supply — text, images, logos, data, or anything else — is yours to use, or that you hold the necessary licences and permissions. By sending us content, you grant CloudMyle a limited, non-exclusive licence to use it solely to provide the services you have engaged us for; we claim no other rights over it.
You also agree to use anything we build for you lawfully. We are not responsible for how a website or application is used after handover.
Acceptable use of this website
Except for content you own, the material on cloudmyle.com — text, graphics, code, and design — is the intellectual property of CloudMyle and its licensors. You are granted a limited licence to browse and view it for your own use.
You must not:
- republish, sell, sublicense, or otherwise commercialise material from this website;
- use this website in any way that damages it or impairs other visitors' access to it;
- attempt to gain unauthorised access to the website, its servers, or the data it holds;
- use this website for any unlawful purpose or to transmit malicious code.
Third-party services
This website — and the products we build — may rely on third-party platforms such as Google services (Maps, Analytics, Ads), Meta and WhatsApp, hosting and cloud providers, and payment gateways. Each of these has its own terms and policies, which apply to your use of them.
We choose these providers carefully, but we do not control them. CloudMyle is not responsible for third-party outages, pricing changes, or changes to their features or terms. Where a change affects something we built for you, we will help you adapt to it under a support agreement or a fresh quote.
Limitation of liability
To the fullest extent permitted by law, CloudMyle and its partners, employees, and agents are not liable for any indirect, incidental, special, or consequential loss — including lost profits, lost data, or lost business — arising out of or connected with this website or our services, whether the claim is in contract, tort, or otherwise.
Our total liability for any claim is capped at the fees you actually paid us for the engagement that gave rise to the claim.
Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited.
Indemnity
You agree to indemnify CloudMyle against liabilities, costs, demands, and expenses (including reasonable legal fees) arising from your breach of these terms, from content you supplied that infringes someone else's rights, or from your unlawful use of the website or of anything we built for you.
Governing law and disputes
These terms are governed by the laws of India, and the courts at Hyderabad, Telangana have exclusive jurisdiction over any dispute arising from them.
Before anything gets that far, both sides agree to try resolving the issue in good faith first: write to us at admin@cloudmyle.com with the details, and we will respond and work with you towards a resolution.
Changes and severability
We may revise these terms from time to time as our services evolve or the law requires. When we do, we update this page and refresh the “Last updated” date at the top; continuing to use the website or our services after a change means you accept the revised terms.
If any provision of these terms is found invalid under applicable law, that provision is severed and the remaining provisions continue in full effect.
Questions about anything on this page? Reach us using the contact details below.