Our Policy at a Glance

Thank you for choosing Cloudmyle.com. We’ve designed this refund policy to be transparent and easy to understand. If you have questions, reach us at admin@cloudmyle.com.

Policy Summary

  • Software Subscriptions — Full refund within the 7-day trial period.
  • Custom Software Development — Fees are non-refundable due to the bespoke nature of work.
  • Exceptions — Considered case-by-case for exceptional circumstances.

Software Subscriptions

We offer a 7-day trial period for our software subscriptions. During this time, you can explore the full functionality of our products. If the software isn’t the right fit, cancel within 7 days to receive a full refund.

After the trial ends and the subscription fee is charged, refunds are generally not provided. Please make your final decision during the trial window.

Custom Software Development

All fees for custom development projects are non-refundable. These projects are tailored to your requirements and require significant resource allocation from the outset.

To ensure the final product meets expectations, we run a thorough consultation and planning process before development begins and welcome feedback throughout the build.

Refund Processing

For any approved refunds under exceptional circumstances, please allow 5–10 business days for processing. Refunds are credited to the original payment method.

How to Request a Refund

To request a refund within the trial period or to discuss an exceptional case, contact our support team with your subscription details and the reason for your request.

Contact Us

If you have questions about this policy, we’re happy to help.

admin@cloudmyle.com